At Home Furniture, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you interact with our website, www.homefurnitureasia.com.

1. Who We Are

Home Furniture is a Swiss-owned company headquartered in Vietnam. We design, produce, and distribute sustainable, design-led furniture across global markets. Our operations are subject to the data protection laws of France, Switzerland, and Vietnam.

2. Hosting and Data Storage

Our website and data are hosted using services provided by Infomaniak, a Swiss-based hosting provider known for its robust data privacy practices and GDPR compliance. Data is stored securely on servers located in Switzerland.

3. What Data We Collect

• Name and contact information (email, phone number)
• Address and shipping details
• Payment information (processed securely via third-party providers)
• Website usage data (via cookies and analytics)
• Customer service correspondence
• Newsletter opt-ins and preferences

4. How We Use Your Data

• Fulfill and manage orders
• Respond to inquiries and customer service requests
• Improve website functionality and user experience
• Send marketing updates (only with your consent)
• Meet legal obligations and ensure platform security

5. Legal Basis for Processing

• Your consent
• The performance of a contract (e.g., order fulfillment)
• Our legitimate interest (e.g., website analytics)
• Compliance with legal obligations

6. Data Sharing and Transfers

We do not sell or rent your personal information. Your data may be shared with trusted third parties such as:

• Payment processors (e.g., Stripe, PayPal)
• Logistics and shipping partners
• IT service providers (e.g., Infomaniak for hosting)

All third-party processors comply with strict data protection standards.

7. Your Rights

• Access your personal data
• Request correction or deletion
• Withdraw consent at any time
• Object to or restrict processing
• Request data portability (EU/EEA citizens)

8. Cookies and Analytics

We use cookies to enhance your browsing experience and collect anonymous usage statistics. You can control cookie preferences through your browser settings.

9. Data Retention

We retain your personal data only as long as necessary for the purposes described above, or as required by law (e.g., tax, legal, accounting obligations).

10. Security

We apply technical and organizational security measures to protect your data against unauthorized access, alteration, loss, or misuse. This includes encryption, secure servers (via Infomaniak), and access control protocols.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.